Privacy Policy

Last updated: January 1, 2026

Introduction

Certainty Video Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact information (name, email address) when you contact us
  • Feedback and correspondence when you communicate with us
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information and operating system

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Respond to your inquiries and provide customer support
  • Improve our website and user experience
  • Send you technical notices and support messages
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in operating our website

Third-Party Content

Our website displays embedded content from third-party platforms (such as YouTube). These platforms may collect information according to their own privacy policies. We recommend reviewing the privacy policies of these platforms.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Certainty Video Services
1247 Wilshire Boulevard
Los Angeles, CA 90017
United States
Phone: +1 (213) 341-8274